Shipping policy

Shipping Costs EU: For orders under €70 the cost of shipping is €9. We offer free shipping on order above €70.

Shipping cost US & International: For orders under $80 the cost of shipping is $30. We offer free shipping on order above $80. For orders above $80 we offer express shipping for $15 with 2-3 days delivery.

Delivery time: Delivery typically takes between 3-7 business days. Exact delivery times depend on your country and the chosen shipping method.

Processing Time: Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Order Confirmation: Once your order is placed, you will receive an order confirmation email. If we are unable to fulfill your order, we will notify you as soon as possible and refund any payments made.

Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking link to monitor your shipment in real-time.
Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
Customs, Duties, and Taxes: HEVO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If you have any questions about our Return and Shipping Policy, please contact us at contact@hevoeyewear.com.